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As businesses continue the transition to the fully electronic workplace of the future, they must grapple with the unique issues presented by the storage of business information electronically. These issues include the following:
- Document Management - e-Documents must be stored so that they are readily accessible and complete. Integrating electronic documents, particularly e-mail, into the corporate knowledge base presents a significant challenge for most businesses. While informal methods of organizing electronic information may be appropriate for small businesses, automated document management systems are all but mandatory for larger organizations. These automated systems assist businesses in creating and managing electronic documents.
- Information Security - Maintaining business information electronically increases the potential to lose control over that information. Newspapers are rife with instances in which employees, competitors, and others have gained unauthorized access to electronically stored information. In the recent past, employees have stolen corporate trade secrets using e-mail, hackers have infiltrated sensitive computer systems and publicly disclosed confidential business information, and viruses have corrupted irreplaceable data.
- Legal & Regulatory issues - A number of legal and regulatory issues are implicated by the transition to the electronic workplace. Certain types of agreements and notices must be provided in or reduced to "writing." Information stored electronically may be rendered inadmissible in litigation if it is unreliable. And, various state and federal laws require businesses to retain certain types of information for specified "retention periods."
Document Retention in the Workplace provides you with an overview of each of these issues, with particular emphasis on electronic document retention. You'll gain an understanding of the unique issues presented by electronic documents as well as guidelines for addressing those issues. Document Retention in the Workplace includes:
- An introduction to electronic documents with specific challenges as well as structure and components of electronic documents
- The basic concepts of encryption technology and issues of confidentiality, integrity, and authenticity
- A summary of significant legal issues and the risks associated with electronic documents
- An exhaustive review of document retention policies, including relevant case law relating to potential liability for destruction of evidence and recommendations
- A focus on the use of social engineering as an important line of defense in the fight to manage documents and mitigate potential litigation exposure
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