A New Wave of Telephony: The Role of Competitive VoIP Providers

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March 3, 2004

Voice-over-IP (Internet Protocol) technology promises to dismantle the century-old local telephone business by wiping out traditional geographic boundaries and blurring the traditional dividing lines separating the Internet from the public phone network.Along the way, VoIP could propel broadband penetration, pushing high-speed Internet access into more and more homes and businesses.

While VoIP is the hot broadband topic for 2004, how the competitive landscape will shift is far from clear, withdaily announcements of VoIP deployments and alliances obscuring the seismic changes in the telecommunications and broadband world. Cable companies will go head-to-head against dominant telcos, while competitive telcos will also aim for a slice of the nearly $200B voice and broadband service pie. Upstarts seek to gain entrée into the world of virtual telephony by piggybacking on the proliferating broadband connections already in place. Using the global Internet as a telecommunications platform undercuts the need for local infrastructure, cracking open voice service to all comers, regardless of location.

This event covered how all these dynamic changes are heating up competition not only in the voice and broadband businesses but also the full panorama of communications and entertainment services.

Pike & Fischer communications analyst Cynthia Brumfield questioned leaders of this new wave of telephony, including Jeffrey Citron, CEO of Vonage and Bryan Wiener, President of Net2Phone Global Services.

This 90-minute event included 25 minutes of interactive Q&A.

What Was Covered:

The latest developments driving the deployment of VoIP and how newcomers to the voice business are shaking up the established companies.
Our exclusive projections for how quickly VoIP will penetrate the residential broadband market.
The key technical, regulatory and competitive challenges facing the full development of VoIP.
How VoIP will change how consumers and businesses use voice services and the new applications that VoIP will foster.

Who Attended:

Cable, telecom, wireless, satellite and technology vendor executives.
State and federal regulators.
Lobbyists and attorneys.
Wall Street analysts covering the telecommunications business.

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