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This report compares the business-class VoIP offers from six carriers, detailing both the services for large enterprises and SMBs. We then project the market opportunity out to 2013, forecasting both numbers of business-class VoIP lines and resulting revenues. We predict that AT&T, Verizon and Qwest will capture the biggest share of large enterprises as VoIP customers, but will face competition in the SMB space from a variety of new entrants. Fourteen tables and charts are included.
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- TABLE OF CONTENTS
- Introduction
- Market Segments
- Residential: The Catalyst
- Small & Medium Business
- Large Enterprise
- Market Drivers
- Cost
- Obsolete Equipment
- Productivity Enhancing Features
- VOIP
- Technology
- Network Architecture
- Hosted
- Integrated Access
- IP Trunks
- Major Carriers
- AT&T
- --AT&T Voice DNA
- --AT&T IP Flexible Reach
- --AT&T Business in a Box
- --AT&T IP Toll-Free
- --AT&T IP Telephony-LAN Management
- CBeyond
- --BeyondVoice Packages
- Level 3
- --Enterprise VoIP/IP Trunking
- Qwest
- --Qwest iQTM Managed VoIP Bundle
- --Qwest iQTM Integrated Access
- --Qwest Managed IP Communications
- Verizon
- --Verizon Hosted IP Centrex
- --Verizon IP Flexible T-1
- --Verizon IP Trunking
- --Verizon Managed IP PBX
- XO Communications
- --XO IP Flex
- --XO SIP Service
- --XO Anywhere
- XO Pricing Structure
- Others
- Competitive Summary
- Features
- Availability
- Pricing
- Bottom Line
- Market Opportunity (2009-2013)
- Subscriber Lines
- Revenue
- TABLE OF FIGURES
- Figure 1: VoIP Network Architectures and Carrier Services
- Figure 2: Qwest Hosted Network Architecture
- Figure 3: Integrated Access Architecture
- Figure 4: Verizon IP Trunk to Carrier VoIP Network
- Figure 5: AT&T Voice DNA Schematic Diagram
- Figure 6: Cbeyond Annual Revenue
- Figure 7: Cbeyond Markets
- Figure 8: Cbeyond BeyondVoice Packages
- Figure 9: Level 3 Platform
- Figure 10: Qwest iQ Managed VoIP Bundle
- Figure 11: Qwest iQ Integrated Access
- Figure 12: Feature Comparison
- Figure 13: Projected Total U.S. VoIP Lines (2009-2013)
- Figure 14: Projected VoIP Service Revenue (2009-2013
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R. Daniel Power
R. Daniel Power has over 25 years' experience in the telecom and computer industries. He started his telecom career in market research and analysis while at General Electric. In his next position he was responsible for indirect channel sales at Data-Control Systems. Following that he had a series of positions with increasing scope and responsibility in product management. Products under his management included transmission devices and computer peripherals under several brand names, including Teletype Corporation and NCR. Power also worked with Lucent Technologies on strategy and portfolio management, eventually having responsibility for the entire Lucent product portfolio. Today, Power is a Level II candidate in the Chartered Financial Analyst (CFA) Program, a globally recognized standard for measuring the competence and integrity of financial analysts. He holds a BS ME from Lafayette College and an MBA in Marketing from Columbia Business School.
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